Support
We are here to help
Whether you need quick answers or hands-on guidance, Ultimo Bots offers multiple support channels to get you unstuck.
Support channels
In-app chat assistant
Click the chat widget inside the Ultimo portal for instant help. The support bot can answer common questions and guide you through features.
Email support
Reach our team at support@ultimo-bots.com for account issues, billing questions, or technical problems that need human attention.
Documentation
You are here! Browse the docs for step-by-step guides on every feature. Use the sidebar to navigate between sections.
Integration calls
Book a free 15-minute call with our team for hands-on help embedding Ultimo Bots on your site or connecting platforms.
Share your feedback
Feedback form
Share your thoughts directly from the portal using the feedback form. Your input helps us prioritize features and fix issues faster.
Feedback contest
Participate in our feedback contest for a chance to win prizes. Submit detailed feedback (30-1000 characters) and accept the terms to enter.
Getting started tutorial
New to Ultimo Bots? The in-app tutorial walks you through four steps to get your first bot live:
Create your first bot by providing a website URL.
Customize the design to match your brand colors and style.
Add knowledge sources to train your bot on your content.
Integrate the bot on your website or share it via a link.