Settings · Behavior
Coach your bot like a teammate
Behavior settings let you nudge Ultimo's responses without touching code. Write plain-language prompts, our training layer takes care of the rest.
Key Features
Understand how behavior instructions shape your bot's responses.
Fine-grained Control
Each behavior card is a short instruction that tweaks tone, length, or actions. Keep them focused and stack multiple cards for layered control.
Live Status Feedback
Icons show whether training succeeded, is in progress, or failed with a decline reason. Tooltips provide extra context.
Character Limits
Most bots can use up to 250 characters per behavior (select plans support 1,500). The interface tracks your count in real time.
Real-time Updates
The portal listens to WebSocket events, once a behavior finishes training, the list updates instantly without refreshing.
How to add or edit behaviors
Open Settings → Behavior and review existing instructions.
Click “Add Behavior” and describe the adjustment you want (e.g., “End every reply with a Calendly link”).
Submit and let the spinner finish; you’ll see a success icon when the instruction goes live.
Use the delete icon to retire outdated behaviors. You can add a new one immediately afterward.
Example Prompts
Get inspired with these real-world behavior instructions.
- “Keep answers under 80 words and avoid bullet points.”
- “If someone asks for pricing, invite them to book a demo.”
- “Respond in German unless the user types in English.”
- “Never promise legal advice; encourage contacting our support email instead.”